All orders will be dispatched within 2-3 days of placing the order. We send them via standard courier partners. Most deliveries happen within 6-10 working days.

Please note: During sale days, this might get delayed further

Shipping costs will vary depending on the shipping destination and the number of items that you purchase.

No, we do not offer cash on delivery

We follow standard European sizes. If you are unsure of your size, you might want to measure your foot (in cm) and refer to our size guide. If you are between sizes (e.g., size 38.5), we suggest you opt for the next size up (i.e., size 39).

Yes! Our juttis have a snug fit, but they will expand ever so slightly within a few hours of wearing. The jutti usually will take the shape of your feet for a more relaxed fit. The sneakies and men's shoes are true to size and shall not expand.

Our Footwears don’t do well in the rain so we recommend you avoid stepping in wet areas. You can keep them in good shape longer by keeping them dry.

Yes, we can customize sneakers in design, color, and type. They must be fully paid for in advance and cannot be exchanged or returned for store credits. You may write to us at juttix.fa17@gmail.com or WhatsApp us at +91 9633683266 with your requirements, and our team will gladly get in touch with you.

All our bags are made from 100% vegan leather and handcrafted Indian fabrics such as canvas and jacquard.

In case of light stains, you can clean the fabric part by using a wet cloth to wipe the fabric. For the vegan leather part, wipe the stain off using cotton soaked in any oil, such as coconut oil. Do not clean the fabric with oil or any other chemical.

Since we make very limited edition bags in small quantities, we usually restock most of our bags within 25-40 days. For your convenience, we have added an option on all our out-of-stock products where you can mention your name and email. You will receive an email once that product is back in stock.

Kindly reach out to us at juttix.fa17@gmail.com or +91- 9633683266 immediately if your order is lost in transit. We will initiate a full refund in case you don’t wish to exchange it for another product.

Note: It can take up to 10 days for us to track and process the refund.

We take full responsibility to ensure your order reaches you on time. However, in rare instances, our courier partner may delay the delivery. Kindly reach out to us at juttix.fa17@gmail.com or +91- 9633683266 immediately if your order is lost in transit. We will initiate a full refund in case you don’t wish to exchange it for another product.

Note: It can take up to 10 days for us to track and process the refund.